Shipping & Returns


Delivery

Shipping: $15.00 shipping across Ontario. 5$ shipping anywhere in Ottawa and Gatineau if you spend $60.00. Free shipping if you spend over $145.00. (Additional charges may apply to rural areas.)

Pickups: Available Monday through Friday from 8am - 4pm: 1169 Parisien St. (off St. Laurent Blvd near 417 exit). *Orders must be placed minimum 3 business days advance before noon. Confirmation of your pickup date will be sent via email.

Remember, our juices aren’t just cold pressed, they’re cold shipped as well, so you have the freshest, most delicious juice possible. Not going to be home on delivery day? Let us know and we’ll ship your juice with cold packs to keep it fresh, tasty, and healthy for you.

We’ll soon be widening our delivery area to include both Montreal and Toronto, so the delicious taste and health benefits of JOOS’ cold-pressed juices will be at your fingertips whenever you want it.

 

Returns

At JOOS, we deal with fresh and perishable goods that are made daily in Ottawa. We pride ourselves on our consistency and freshness. Although we try to be perfect, sometimes mistakes happen.

Our return policy is simple - Send an email to hello@joosupyourlife.ca with a picture of your product, your name and phone number. If deemed an error on our part, we would be happy to replace the product for you.

Please note, we will not Refund or Exchange a product 3 days after the date you receive your order, or if the order has not been picked up within 3 days of the order being prepared.

If you have any questions, please Contact us!

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